Frequently asked questions

KidzAssist is an online platform that connects parents with verified babysitters and private tutors. We offer flexible childcare and educational support for children — whenever you need it.

Babysitting by the hour or for a full day, help in urgent situations, private lessons and school preparation, plus activities in arts, languages and more.

After you register, use our filters to search by location, your child’s age, type of service, experience and qualifications, and reviews from other parents.

Once you pick a profile you can send a private message, make a direct booking, and expect a reply within a short time.

If a change is needed we will offer you a quick replacement, and we will refund your payment when the cancellation terms are met.

Log in to your profile and cancel with one click. There is no fee for cancellations made up to 48 hours before the service; after that a fee may apply.

Of course! Your opinion matters — every rating helps other parents and keeps the quality on KidzAssist high.

Join using the “Sign up” button. You will go through a short selection process, and once approved you will start receiving requests from parents.

It is easy — create a profile, fill in what matters most about you (experience, skills, availability), and after a quick review by our team your profile is ready.

It is not required, but it is definitely a plus. What matters is that you enjoy working with children and are a responsible person.

At least 18. There is no upper limit — what counts is your motivation and energy.

Formal education is not required, but experience and references are a big advantage.

Of course! You only accept the inquiries you like.

Absolutely! The work is flexible and it is a great way to earn extra income.

No problem — you decide when and how much you work.

They are not required, but they help you get more bookings and build trust with parents.

If it is too late (for example, less than 24 hours before the agreed time) and there is no good reason such as illness, you are entitled to compensation.

Yes, you can combine both services in your profile.

Of course! There are no restrictions — what matters is your attitude towards children and your professionalism.

Every applicant goes through an identity document check, a review of qualifications and references, an in-person interview, and real-time monitoring of reviews.

Only families on the platform — they see your listings, your experience, your skills and your rates.

Providers set their own prices, which are shown on their profiles. Rates depend on the type and length of the service as well as the provider’s experience.

Payment is arranged with the provider using whichever method suits you best — cash or bank transfer.

Yes! A subscription gives you access to top providers, discounts and priority bookings, and a choice of a monthly or annual plan.

However you and the families you work with agree — cash, bank transfer or Revolut, whatever is convenient for you both.

Yes, it is up to you. You can set an hourly rate or offer service packages.

Yes. Once your trial period ends you can choose the subscription plan that suits you best.